4 steps to resolving a customer service bugger-up

Every now and then in every business, no matter how excellent your team or how incredible your product, things go wrong and customers are disappointed. What differentiates great businesses that have bands of loyal customers from the not-so-great is how they choose to respond in these times of mini-crisis. Here are the four steps that… Continue Reading »

Latest articles in Yuppiechef Diary

Eat for the Earth: week 2

It’s been an exciting week here at Yuppiechef HQ and week two of Eat for the Earth has raced by. Watering, planting, baby grows being shown off, popping candy and Dr. Seuss? Glorious. We now have over 90 meals registered with more...

Our Eat for the Earth launch

Every now and then we like to shout from the roof tops about initiatives that make our foodie hearts beat with glee. Eat for the Earth is one of those culinary crusades that deserves some more hooha and so, along...

Eat for the Earth: week 1

It’s been a good first week for Eat for the Earth and we’re delighted to report that 50 meals have been registered so far with nearly R4,000 already donated to Soil for Life. Happy days all round.. Each time someone registers...

Rubix cubes, rubber ducks and plant love

Eat for the Earth is well on it’s way. If you don’t know what it is, check out our plant wall, which represents meals registered to support Soil for Life on World Environment Day. We’re excited. Can you tell? Each plant represents a meal being...

Hello, Eat for the Earth 2013

World Environment Day is on 5 June and for the third year running Yuppiechef is challenging people to Eat for the Earth by hosting a meal to support Soil for Life. Are you in? We’re doing something a little different this...

Behind the scenes of our plant wall

For every Eat for the Earth meal registered this year, we are going to be adding a plant to a wall at Yuppiechef HQ. This required some building and painting and help from good people. We wanted to visually represent...

Looking for happiness at work? Consider these three things.

We spend 35% of our waking hours at work. That’s a lot, right? Here at Yuppiechef, we believe that being happy at work is important. If we’re looking forward to coming to work, it’s likely that we will be fulfilling our potential,...

April: Sneaky Silhouette solved

Ever heard of the saying ‘All good things come to those who wait’? Well after days of patient waiting, it is finally time to reveal the lucky winner and also the solution to April’s Sneaky Silhouette competition. Did you find it? Here...

The smallest banana in the world reunited with parents

When we found the smallest banana in the world we decided to offer it to someone on the other side of the internet to eat. We let people know about this opportunity in our April Spatula Club newsletter. The call to action for...

10 thoughts about community management and social media

Someone I admire once compared the level of intellect required to be an online community manager to that required to walk a dog. I am Yuppiechef’s community manager so I obviously drew my sword and fell on it. We’ve found social media...

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